Sales Terms

Unless a credit account has been established with LONE PINE, all other orders must be pre-paid before shipping.

Invoices are due and payable 30 days from date of invoice; and are subject to a 1.5% per month penalty fee.

There is a $25.00 charge for all NSF cheques returned to LONE PINE R.V.

Warranty

LONE PINE R.V. offers no warranty, express or implied. Our liability is for product replacement ONLY when said product is defective. Warranty does NOT include labour or any additional expenses that may occur through carelessness, improper handling and application procedures OR application before damage is discovered. Products not directly produced by LONE PINE R.V. are subject to these same conditions.

Placing An Order

Orders may be placed by fax at: (403) 948-6996. Although ordering instructions are posted on the SIDING page  for your convenience, please feel free contact us at (403) 948-7124, or by EMAIL: lonerv@telus.net  for further assistance or inquiries.

Shipping and Freight Policy

Unless a certain freight company is specified at the time of order, we will ship on a common carrier which to our knowledge offers the best rates and service to your area. All orders will be shipped freight collect. Applicable packaging and crating fees will be charged in accordance with our crating fee schedule. Orders should be inspected immediately upon receipt and damaged freight should be noted in the presence of the driver on the freight bill. Claims for damaged goods must be made directly with the carrier, our responsibility ends when the goods have been accepted by a public carrier.